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Frequently Asked Questions
UAE:
- 1–2 business days processing, 1–3 business days delivery.
International:
- GCC: 2–7 business days
- Europe & North America: 5–14 business days
- Rest of the world: 7–14 business days
Delivery times are estimates and may vary due to courier delays, customs, or public holidays.
Yes — we ship worldwide. Please note that international orders are subject to a shipping fee, which will be calculated at checkout based on your destination. Delivery times may vary depending on location and customs processing.
- Free for orders above AED 1,000
- AED 25 flat rate for orders below AED 1,000
- Return Orders: Please note that all return orders are charged the full delivery fee.
Returns are accepted for eligible items in original condition. Full delivery fees apply.
Contact our support team with your order details to start the return process.
Check the detailed sizing guide on each product page for the best fit.
Follow the care label on each garment to maintain quality and longevity.
Most of our core collection pieces are machine-washable on a gentle cycle. However, certain luxury fabrics, embellishments or limited-edition pieces may require hand-washing or professional care — please always check the individual garment’s care label.
All major credit/debit cards and local payment options available at checkout.